Privacy Policy & Terms and Conditions

Last updated: 25th 2026

Who We Are

Jazzy Photography ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, enquire about our services, book a photography session, purchase products, or interact with us. By using our website or engaging our services, you agree to the terms of this Privacy Policy.

What Information We Collect

Depending on how you interact with us, we may collect:

Contact Information:

  • Name

  • Email address

  • Phone number

  • Postal address

Booking Information:

  • Session details

  • Event dates and locations

  • Information relevant to your photography session

  • Communications between you and us

Payment Information:

  • Billing information

  • Transaction records

  • Invoice history

  • We do not store full credit card details.

Website Information:

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referral sources

Photographic Content

As part of our services, we collect and store photographs and related media created during photography sessions. These images may contain personal information because individuals may be identifiable within them.

How We Collect Information

  • We collect information when you:

  • Submit an enquiry through our website

  • Book a session

  • Sign a contract

  • Subscribe to our newsletter

  • Purchase products or services

  • Communicate with us by email, phone, social media or messaging platforms

  • Access online galleries

  • We may also collect information automatically through cookies and website analytics tools.

Why We Collect Your Information

We collect personal information so that we can: Respond to enquiries Provide photography services Manage bookings and appointments Deliver galleries and digital files Process payments and invoices Fulfil print and product orders Communicate with clients Improve our website and services Meet legal and taxation obligations Send marketing communications where permitted by law

Photography Images and Galleries

Images created during your session may be stored, edited, backed up and delivered through secure third-party gallery platforms. Where you have provided consent through your photography agreement, we may use selected images for:

  • Portfolio displays

  • Website content

  • Social media

  • Marketing materials

  • Awards submissions

  • Professional accreditation purposes

If you have requested that your images remain private, we will respect those wishes in accordance with your agreement with us.

Third-Party Service Providers

To operate our business efficiently, we use trusted third-party providers that may process personal information on our behalf. These may include:

  • 17hats for client management, contracts, invoicing and workflow management

  • Pic-Time for online galleries, image delivery and print sales

  • Website hosting and analytics providers

  • Payment processing providers

  • Cloud storage and backup providers

  • Email marketing platforms

  • Evoto - Image retouching software

These providers maintain their own privacy and security practices and may store information on servers located outside Australia.

We take reasonable steps to ensure our providers maintain appropriate security measures.

Online Galleries and Guest Access

When galleries are shared with clients, family members or guests: Visitors may provide names and email addresses to access galleries or receive notifications. Gallery activity may be tracked for service and marketing purposes. Clients are responsible for ensuring they have permission to share galleries with others.

Marketing Communications

We may occasionally send:

  • Photography and session updates

  • Product updates

  • Promotions

  • Special offers

  • Studio news

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in our emails. We will not sell your personal information to third parties.

Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Understand visitor behaviour

  • Measure website performance

  • Improve user experience

You can disable cookies through your browser settings, although some website features may not function correctly.

How We Protect Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Security measures may include:

  • Secure passwords and account access

  • Encrypted website connections (SSL)

  • Secure cloud storage

  • Restricted access to client information

  • Regular software and security updates

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

How Long We Keep Information

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

Photography files and galleries may be archived or deleted after a period determined by our business policies. They also may remain online indefinately through Pictime and can be requested to be removed.

Clients are encouraged to download and back up their purchased digital files upon delivery.

Accessing or Correcting Your Information

You may request access to personal information we hold about you. You may also request correction of inaccurate or incomplete information. To make a request, please contact us using the details below. We may need to verify your identity before processing requests.

Children's Privacy

For family, newborn, school and child photography services, personal information relating to children is collected only through a parent, guardian or authorised representative. Parents and guardians are responsible for providing any necessary consents.

Overseas Disclosure

Some of our service providers may store or process data outside Australia. By engaging our services, you acknowledge that personal information may be transferred, stored or processed overseas where required for the operation of our business. We take reasonable steps to ensure such providers maintain appropriate privacy and security standards.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or wish to access, update or request deletion of your personal information, please contact: Jazzy Photography

Email: jazzy@jazzyphotography.com.au

Phone: 0414 418 627

Website: Jazzy Photography